💬Facebook Messenger

Facebook is an indispensable social platform for businesses. In addition to distributing information to customers through fan pages, contacting fans for conversations and running events helps businesses and small merchants handle e-commerce marketing.

Pre-authorization notes

When you are going to authorize a Facebook or Instagram account, remember these key points:

• Make sure you have full administrator permissions for all fan pages you want to authorize. If you authorize multiple pages but only have management rights for some, only the pages for which you have full management rights can be successfully connected; the others will be rejected by Meta or some integration features will not work properly, for example, you may not be able to receive or send messages.

• After authorization, if you change your password or modify Facebook settings due to security issues, this may invalidate the authorization. Even if the interface still appears connected, it may actually no longer be valid.

• Due to the authorization method and system architecture of the Meta APP (formerly called Facebook),the same administrator needs to have management permissions for all pages that need to be authorized. This means different administrators cannot separately authorize links for different page accounts. Please ensure the designated administrator has the required account management permissions to perform the authorization.

According to the above, to successfully authorize multiple fan pages, it is important that you have administrator rights for each fan page.Suppose today you want to authorize three pages, it means you need full administrative control over all three. If you lack administrative permissions on any one of the pages, that page may fail to authorize successfully, or may not be able to use all features normally, such as sending and receiving messages.

This is crucial for maintaining the efficiency and effectiveness of your social media strategy. Ensuring that you have obtained administrator status for all target fan pages before proceeding with authorization can help you manage and publish content seamlessly and fully leverage the potential of social media.

Link FIRST LINE with Messenger

1. Go to the "Manage" item in the left menu.

2. Click the "Facebook" interface under "Channels."

3. Then, click the "Link Fan Page" button.

1. The official Facebook login and settings page will open.

2. Check the fan pages you need, then step-by-step click the fan pages you want to authorize and confirm.

3. After successful authorization,you will see the fan page displayed as "Subscribed." If you do not see this status, you may not have full control of the fan page.

Add more fan pages

If you have previously authorized a Facebook fan page or Instagram business account and want to add more pages, simply click "Link Fan Page." Then on the official Meta page select "Edit Settings" or "Edit previous settings," and you will see a list of Facebook pages. Check the fan pages you want to add to complete the process.