> For the complete documentation index, see [llms.txt](https://en.help.firstline.cc/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://en.help.firstline.cc/feature/channels.md).

# Channels

Connect the service channels you own to immediately reply to all customer messages from one backend, and collaborate with team members through assignment to give customers the best service experience.

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[Live Chat](/feature/channels/live-chat.md)
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[LINE Official Account](/feature/channels/line.md)
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{% content-ref url="/pages/16a17595d2237173e6f66e575354c6523b5920a5" %}
[Facebook Messenger](/feature/channels/facebook-messenger.md)
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[WeChat Official Account](/feature/channels/wechat.md)
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[Broken mention](broken://pages/bcf8f2b5a61ffcc754f270ad13090d35f952d9c7)
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[SMS](/feature/channels/sms.md)
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