Status details

You can access the ticket status details management list by selecting the "System" item in the left FIRST LINE menu and clicking the "Ticket Status Details" button. After entering the list, you can immediately view fields such as "Parent Status" and "Status Detail" for easy review.

Set work order status detail

Located at the top right of the list, "Add status detail" not only allows you to add work order status detail data, but each existing record also has an "Edit" button; when you click it you will be directed to the data edit page where you can edit or add information related to the work order status detail.

Edit status detail information

Enter the main editing interface, which displays the fields that make up the administrative area settings. The list of fields is as follows:

Basic settings

Required	Fields	Content
	Associated status	Select the status that the work order belongs to. This is a required field.
	Detail name	Enter the detail name. This is a required field.
	Description	Note description.