📈Message statistics

Name	Description
Total number of messages sent	Total number of messages sent by agents, excluding bots or other automated responses.
Total number of guide messages sent	Total number of guide messages sent by agents; a single guide message may include multiple guided products.
Click-through rate of guide messages	Number of times users clicked guide messages / total number of guide messages sent * 100. If a guide message contains multiple products, a customer opening any product in the message counts as a click.
Total number of guided products	Total number of guided products sent by agents.
Click-through rate of guided products	Number of times users clicked guided products / total number of guided products * 100