💰Billing overview
AboutPlan Information
On the "Billing Overview" On this page, you can clearly view the subscription plan currently used by the system, Fancy points usage, and whether you belong to a "partner" company, as well as other related license information. The content includes the following items:
📄 Basic licensing information:
Name
Start period
Next start period
License amount
Discount details
Actual payment amount (before tax)
Number of licenses
Payment method
💼 Additional paid features (if any):
For example: marketing modules, phone channels, etc.
Through this page, you can quickly grasp the company's current licensing status and all fee details.
Explanation of fees and licensing information
The content displayed on this page is for reference only regardinglicensing status and purchased features. The actual deducted amount will be based onthe terms and amounts specified in the contract.
If you have any questions or uncertainties about the fee calculation, feel free tocontact our customer service center at any time, and we will be happy to explain and assist you.
Regarding discount promotions
Some plans in use may have been launched in response to specific promotional activities, andare not equivalent to the full service contents of the corresponding plan.
For example:
In 2019, in response to the pandemic, theDigital Transformation Discount Plan"
launched in 2023 theAcceleration Plan", helping resource-limited companies use Enterprise features at very low cost
or providing additional discounts for nonprofit groups and organizations
Although the above discount plans open up some Enterprise (large enterprise level) features,they do not include Enterprise customer-exclusive customer support or advanced technical services.
The purpose of these plans is to help moreresource-limited companiessuccessfully adopt digital tools, or assist them in overcoming special challenges in transformation and operations. We highly value every user's experience. If you have any questions about your current plan contents or would like to learn more about the full services included in the complete plan, please feel free to contact us at any time!
Special discount plans previously launched
2019
Digital Transformation Discount Plan
In response to the impact of the pandemic, help companies that have not yet digitized quickly transform so customer service staff can serve customers remotely from home
Provide Enterprise features + 3 months of online customer support
2023
Acceleration Plan
Support resource-limited companies in adopting digital tools and help them get through transformation and operational challenges
Provide Enterprise features + 1 month of online customer support and expert implementation consultation
To date
Charity team exclusive plan
Give back to society, assist non-profit organizations, educational units, and student groups
Provide a 50% discount, open for qualified applicants, helping social enterprises grow
These plans are promotional offers limited to specific periods or conditions. Although they provide Enterprise-level features, the actual customer support service contents vary slightly depending on each plan's settings.
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