> For the complete documentation index, see [llms.txt](https://en.help.firstline.cc/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://en.help.firstline.cc/feature/admin/enterprise.md).

# Enterprise

- [Organization Settings](https://en.help.firstline.cc/feature/admin/enterprise/settings.md)
- [Department](https://en.help.firstline.cc/feature/admin/enterprise/department.md): You can go to the department management list by clicking the 'Department' button under 'System' in the left-side FIRST LINE menu. After entering the department management list view, you can immediately browse fields such as 'Department Name' and 'Description' for easy review.
- [Billing Overview](https://en.help.firstline.cc/feature/admin/enterprise/billing.md)
- [IP Allowlist](https://en.help.firstline.cc/feature/admin/enterprise/ip-allowlist.md)
- [Group](https://en.help.firstline.cc/feature/admin/enterprise/employee-group.md): You can go to the group management list by clicking the 'Group' button under 'System' in the left-side FIRST LINE menu.
- [Owner](https://en.help.firstline.cc/feature/admin/enterprise/sponsor.md): The owner is used to support BPO and multi-client enterprise service scenarios. By distinguishing ownership, it separates customers, tickets, channel categories, and related resources, helping the same customer service team maintain data boundaries for different clients.
- [Address](https://en.help.firstline.cc/feature/admin/enterprise/address.md)
- [City/County](https://en.help.firstline.cc/feature/admin/enterprise/address/xian-shi-xin-zeng-yu-she-ding.md): You can go to the city/county management list by clicking the 'City/County' button under 'System' in the left-side FIRST LINE menu. After entering the list view, you can immediately browse fields such as 'City/County Name' and 'Abbreviation' for easy review.
- [Administrative Area](https://en.help.firstline.cc/feature/admin/enterprise/address/hang-zheng-ou-yu-xin-zeng-yu-she-ding.md): You can go to the administrative area management list by clicking the 'Administrative Area' button under 'System' in the left-side FIRST LINE menu. After entering the list view, you can immediately browse fields such as 'Administrative Area Name' and 'Postal Code' for easy review.
- [Country](https://en.help.firstline.cc/feature/admin/enterprise/address/guo-jia-xin-zeng-yu-she-ding.md): You can go to the country management list by clicking the 'Country' button under 'System' in the left-side FIRST LINE menu. After entering the list view, you can immediately browse fields such as 'Country Name' and 'Abbreviation' for easy review.
- [Permissions](https://en.help.firstline.cc/feature/admin/enterprise/role.md): Multiple roles and permissions control access to FIRST LINE features. This allows you to quickly and conveniently define role assignments that fit your company's structure and workflow.